Delete your URoots account

You can delete your URoots app account at any time.

In the app
1. Open the URoots app and tap your initial at the top right of Home.
2. Scroll down and tap "Delete my account".
3. Confirm twice. You are signed out on every device.

By email
Write to care@theuroots.com from the phone number or email on your account, with the subject "Delete my URoots account". We confirm within 7 days.

What is deleted
Your app login, and the name, phone number, email and city on your app account. Notifications to your phone stop.

What is kept
Your clinic record stays with QHT Clinic and UROOTS MEDITECH: consultations, prescriptions, orders, payments, and the scalp photos and receipts shared with your care team. We keep these medical and billing records for as long as the law requires.