U Roots_FAQs
Everything You Need to Know About Hair Loss Medicines & Post-Transplant Care
GENERAL QUESTIONS
U roots is a trusted platform backed by QHT Clinic, one of India’s most reputed hair transplant centers. We specialize in science-backed, clinically tested hair loss medicines like Minoxidil, Finasteride, Biotin, DHT blockers, and post-transplant recovery products.
Yes, all our products are dermatologist-approved, tested, and either FDA-approved or follow Indian DCGI guidelines. We also offer Ayurvedic options with lab-tested natural ingredients.
Minoxidil (topical) is available without a prescription. However, oral Finasteride requires a valid prescription under Indian law. We offer doctor consultations online to guide you safely.
Absolutely. Many customers use these medications to manage early hair thinning, male pattern baldness, and post-partum hair loss—even without surgery.
PRODUCT USAGE & INSTRUCTIONS
Apply to dry scalp twice daily (morning & night). Use 1ml with the dropper provided. Let it dry for 2-4 hours before using hair products or going to bed. DO NOT wash your hair for 3-4 hours post-application.
No. Always apply to a dry scalp to ensure proper absorption.
2%: Suitable for women or those with mild hair thinning.
5%: Standard for men with moderate hair loss.
10%: For advanced cases, but consult a doctor before use.
Visible improvement can take 3–6 months. Initial hair shedding is normal and usually a sign that new hair growth is beginning.
Yes. Most surgeons—including those at QHT—recommend continuing Minoxidil or Finasteride for at least 6–12 months post-transplant to support native hair and prevent future loss.
Stopping abruptly can lead to hair fall resuming. It’s best to consult your doctor before making changes.
INGREDIENTS & SIDE EFFECTS
Minoxidil: Can cause scalp dryness, irritation, or flaking.
Finasteride: In rare cases, users may experience reduced libido, mood changes, or dizziness. Side effects are rare and reversible once the medication is stopped.
We offer both modern and Ayurvedic solutions. You’ll find chemical-free, herbal-based options for hair strengthening, regrowth, and scalp nourishment.
ORDERS, RETURNS & PAYMENTS
You can browse our product catalog, add to cart, and check out with secure Razorpay payment options (UPI, Credit/Debit Cards, Net Banking).
Yes, COD is available across most Indian pin codes.
Unopened products can be returned within 7 days of delivery. For more, refer to our Returns & Refund Policy.
If your order hasn’t shipped, you can request cancellation via our customer support within 12 hours of purchase.
SHIPPING & DELIVERY
Yes, we deliver across India. Orders are usually dispatched within 24-48 hours and delivered in 3–7 business days.
Not yet. However, we're working to launch international shipping soon for NRIs and global users.
CONSULTATION & SUPPORT
Yes. You can book a free teleconsultation with our certified trichologists to get a personalized hair care plan.
WhatsApp: +91-90847-25324
Email: support@theuroots.com
Working Hours: Mon–Sat, 10 AM to 7 PM IST
OTHER COMMON QUESTIONS
Yes. We offer Minoxidil 2%, biotin-rich supplements, DHT blockers suitable for women, and hormonal balance Ayurvedic blends.
Yes, PRP or GFC enhances hair growth, but medicines like Minoxidil and Finasteride help sustain results and reduce future loss.
Don’t panic. Just continue with your next scheduled dose. Avoid overuse to 'make up' for the missed dose.
Keep them in a cool, dry place away from sunlight. Do not refrigerate unless mentioned on the label.
Apply oil only after Minoxidil has fully dried. Do not apply them simultaneously.
POST-TRANSPLANT CARE FAQs
Typically, topical Minoxidil can be started after 2–3 weeks, and oral Finasteride immediately after surgery (based on your doctor’s recommendation).
Use our mild, SLS-free post-transplant shampoo. Avoid harsh ingredients or anti-dandruff shampoos unless prescribed.
Yes. We have curated recovery kits including medicated shampoo, Minoxidil, Finasteride, healing serum, and nutritional support capsules.
Keep them in a cool, dry place away from sunlight. Do not refrigerate unless mentioned on the label.
Apply oil only after Minoxidil has fully dried. Do not apply them simultaneously.
